Privacy Policy

Last updated: November 23, 2025

1. Data Controller

CareMetrics processes personal data in compliance with GDPR (EU) 2016/679 and Swedish data protection laws.

2. Data We Collect

We collect account information, treatment data you enter, and usage data (IP address, browser type, access logs) necessary to provide the service.

3. How We Use Your Data

We use your data to provide and improve our services, generate analytics reports, and ensure security. Legal basis: contractual necessity, legal obligation, and legitimate interests.

4. Data Sharing

We do not sell your data. We may share data with service providers under strict agreements, or when required by law.

5. Your Rights

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact us at hello@caremetrics.se. We respond within one month.

6. Data Security & Retention

We implement security measures including encryption and access controls. Data is retained only as long as necessary and securely deleted when no longer needed.

7. International Transfers

If data is transferred outside the EEA, we ensure appropriate safeguards are in place per GDPR requirements.

8. Complaints

You can lodge a complaint with the Swedish Authority for Privacy Protection (IMY): www.imy.se

9. Contact

Questions? Contact us at hello@caremetrics.se